Privacy Policy
At World View Travel and Tours, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel, visa, and Umrah services.
1. Information We Collect
Depending on the service you request, we may collect information such as:
- Full name
- Contact number
- Email address
- Residential or correspondence address
- Passport and travel information
- Nationality and date of birth
- Travel dates and destination details
- Visa application information
- Booking and payment-related information
- Information you voluntarily provide through our contact forms, inquiries, or communications
We only request information that is reasonably necessary to provide or assist with the services you request.
2. How We Use Your Information
We may use your information to:
- Respond to your inquiries and requests.
- Process travel and tour bookings.
- Assist with visa applications.
- Arrange flights, hotels, transportation, and other travel services.
- Process and manage Umrah arrangements.
- Communicate with you about your booking or application.
- Provide customer support.
- Send important service-related updates.
- Improve our website and services.
- Comply with applicable legal and regulatory requirements.
3. Sharing Your Information
We may share relevant information with trusted third parties when necessary to provide the requested service. These may include airlines, hotels, transportation providers, visa processing partners, embassies, consulates, government authorities, insurance providers, payment providers, and other travel service providers.
We only share information that is reasonably necessary for the relevant purpose, subject to applicable law.
We do not sell your personal information to third parties for their own marketing purposes.
4. Visa & Travel Documentation
When you request visa or travel assistance, certain personal and travel information may be required for processing your application or arranging your travel.
You understand that such information may need to be submitted to relevant embassies, consulates, immigration authorities, airlines, hotels, government departments, or authorized service providers.
5. Payment Information
Payments may be processed through third-party payment providers, banks, or other authorized financial institutions. We may not directly store complete payment card details where payment processing is handled by an external provider.
Customers should review the privacy policies of any third-party payment provider used for a transaction.
6. Cookies & Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and improve the user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
The retention period may vary depending on the type of information and the service provided.
9. Third-Party Websites
Our website may contain links to third-party websites, including airlines, hotels, government authorities, payment providers, or other travel-related websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
10. Your Information
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or other appropriate handling of your information.
To make a privacy-related request, please contact us using the details below.
11. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices. Any updated version will be published on this page with the revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
World View Travel and Tours
Phone: +92 339 2923000
Email: info@worldviewtravelandtours.com